Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 480-981-2520 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.
Frequently Asked Questions (FAQ) – Gerber’s Home Furnishings
Welcome to our FAQ page! We're thrilled to have you here and want to ensure you have all the information you need about our store. Check out these commonly asked questions, answered with a personal touch. And if you have any more queries, don't hesitate to get in touch with us directly!
Absolutely! We want to make your furniture shopping experience as convenient as possible. That's why we provide delivery services for all our furniture products. Whether you live around the corner or across town, we'll bring your new pieces right to your doorstep. To find out more about delivery options and associated costs, please reach out to our friendly team.
Of course! Your satisfaction is our top priority. We want you to love every piece of furniture you bring home from our store. If, for any reason, you're not completely satisfied with your purchase, just give us a shout within 48 hours of delivery. We'll be more than happy to assist you with returns or exchanges. We do have some guidelines to ensure a smooth process, so please review our return policy for all the details.
*Clearance items are ALL SALES FINAL – no returns or refund
Absolutely! We understand that everyone has unique tastes and preferences. That's why we offer customization options for most furniture products. Whether you want a specific fabric for your sofa or a personalized finish for your dining table, we've got you covered. Feel free to ask our team about customization possibilities for the items you're interested in.
Absolutely! Shopping from the comfort of your own home has never been easier. Simply hop onto our website and browse through our online catalog. Once you've found the perfect furniture pieces, just add them to your cart and proceed to checkout. Should you encounter any hurdles or prefer some guidance, don't hesitate to send a chat on the website, or give us a call at (480) 981-2520. We're here to make your online shopping experience smooth and enjoyable.
We accept various payment methods because we want to make your transaction as convenient as possible. You can pay for your furniture using major credit cards (Visa, Mastercard, American Express), debit cards, or cash for in-store purchases. For online orders, we've got secure online payment gateways set up for a hassle-free checkout process.
Absolutely! We understand that purchasing furniture can be a significant investment. To make it easier for you, we offer financing through Synchrony. Apply here Furniture and Mattresses in Mesa, Gilbert and Scottsdale AZ | Gerber Home Furnishings and start creating the home of your dreams today!
Absolutely! We'd love to have you visit our store. There's nothing quite like seeing and experiencing our furniture collection in person. So, drop by our store at your convenience, and our warm and knowledgeable staff will be there to welcome you. We'll be more than happy to show you around, answer your questions, and help you find the perfect pieces for your home or office.
Definitely! We take pride in the quality of our furniture products. Many of our items come with manufacturer warranties that cover defects and issues. The duration and coverage of warranties may vary depending on the specific product. To find out more about the warranties associated with your desired furniture pieces, take a look at the product description or feel free to contact the store via email at info@gerbersfurniture.com or call (480) 981-2520.
Absolutely! We understand that furniture assembly can sometimes be a daunting task. That's why we're here to help. Depending on the item you purchase, we offer assembly services either included in our delivery service or for an additional fee. Just let us know that you'd like assistance with assembly, and we'll take care of it for you. Sit back, relax, and enjoy your new furniture without the hassle of putting it together.
We're always here to lend a helping hand. If you have any questions, concerns, or simply want to chat about furniture, we'd love to hear from you! You can reach our friendly customer support team by giving us a call during our business hours (480) 981-2520. Alternatively, feel free to send us an email at info@gerbersfurniture.com, and we'll get back to you as soon as possible. We're committed to providing exceptional customer service and ensuring your satisfaction every step of the way.
Absolutely! We understand that choosing the right furniture can be a vital part of creating your ideal space. That's why we offer design consultations to help you make informed decisions. Our experienced team can provide expert advice on furniture selection, arrangement, and styles that best suit your taste and space. Whether you're looking to furnish your home or office, we're here to assist you in creating a beautiful and functional environment.
Definitely! We want to help you find exactly what you're looking for. If a specific furniture item is not currently in stock, we can assist you in placing a special order. Just let us know the details of the item you desire, and we'll check availability with our suppliers. We'll then guide you through the ordering process and provide estimated delivery times. Your dream furniture is just a special order away!
Yes, we love offering special deals to our valued customers! We frequently have discounts, promotions, and seasonal sales on various furniture items. To stay updated on our latest offers, we recommend signing up for our newsletter or following us on social media. By doing so, you'll be among the first to know about our exciting deals and exclusive discounts.
Absolutely! We understand that choosing the right fabric or material is crucial when it comes to furniture. To help you make an informed decision, we provide fabric and material samples upon request. Simply let us know which items you're interested in, and we'll gladly provide you with samples to touch, feel, and evaluate in the comfort of your own home. We want you to be confident in your choice of upholstery or finishes.
While we strive to accurately represent the colors of our furniture online, variations may occur due to screen settings and lighting conditions during photography. We recommend visiting our store to see the furniture in person for a more accurate representation of the colors. If that's not possible, feel free to reach out to us for further information or fabric/material samples to help you make an informed decision. Your satisfaction is our priority, and we're here to assist you in finding the perfect furniture piece that meets your color preferences.
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